Meridian 1 System Software:
Features and Descriptions

X11 Release 22 (10/96)

Platform Evolution

• 68040 Call Processor on Option 51C/61C
  1.5X improvement in real time call processing over 68030 Processor. Ships with 48Mb Memory. Card Upgrade from 68030 Processor
  Benefit: 50% real time improvement
  
  
• Option 11C
  7X improvement real time call processing over proprietary Processor. Uses PCMCIA card and keycodes for S/W delivery. Expands conference capability to 64 ports on a three cabinet system. Optional glass fiber connection that allows an expansion cabinet to be located up to 1 Km away.
  Benefit: Supports advanced application with 7X real time improvement, easy software changes.
  
  
• System Management
  Platform design to support applications such as call accounting, alarm management, maintenance windows, and overlay enhancer.
  Benefit: Supports advanced tools for simplified system management.
  
  
• Maintenance Windows
  Uses Windows 95 and an ethernet connection to find out information about certain cards in the Meridian 1, and it allows the status of those cards to be changed.
  Benefit: Simplified system management.
  
  
• Overlay Enhancer
  When using the overlays for system management, the enhancer will provide information about each prompt and what the response choices are. When additional information is required, the pull down help menu will provide a detailed description of the area of the system that is currently being programmed.
  Benefit: Efficient programming, less references to paper documentation, immediate help.
  
  
• SNMP Alarm Agent
  Provides Meridian 1 alarm output capability to applications like Spectrum and HP Openview using the SNMP protocol.
  Benefit: Single point alarm management for an entire Meridian 1 network.
  
  
• Meridian 1 Mobility Server - Microcellular Option
  Allows the use of standard digital cellular telephones for in building wireless applications. For handsets that support IS-54B; IS-136; and IS-94 standards. Provides automatic switch-over to the in-building service for cost effective wireless communication.
  Benefit: Single handset for in-building microcell and public macrocell systems. No air time when in building.
  
  
• Meridian 1 Mobility Server Multi-Site Networking
  Allows a cellular handset user to regester at multiple locations so that they can use their handset at any location within a private ISDN network. The system will find the user if registered at any location and deliver calls.
  Benefit: System can easily locate any cellular user that is at a site in the network.
  
  
• Meridian Link Release 5
  Adds the following functionalities to Meridian Link: Enhanced Reporting of Call Release (provides information as to why a call is disconnected), Hold/Unhold (allows Meridian Link to put call on hold and retrieve a call on hold), and ISDN Progress Messages for Outbound Calls (adds additional ISDN network messages to Meridian Link for outbound calls)
  Benefits: More accurate accounting of call records, and more efficient use of predictive dialing equipment
  
  
• System Access Enhancements
  Introduces additional security measures to increase OA&M security and to protect against toll fraud. Measures include: Limited number of attempts to enter PWD2, changes in default class-of-service, changes in default TGARs and TARGs, changes in default call forwarding, and the introduction of a security banner.
  Benefit: Reduces toll fraud abuse.

Improved Station Control

• Call Redirection by Time of Day
  A station can be assigned to one of four customer defined schedules. Calls will be directed to their normal Busy redirect or Forward no answer redirect numbers during the normal work schedule and can be automatically directed to different numbers during alternate hours.
  Benefit: Helps to prevent lost calls by directing to appropriate alternate numbers.
  
  
• Call Forward Deactivation
  Is a way to cancel forwarding of another telephone to your telephone. To cancel the forwarding, simply dial the Deactivation Flexible feature code and the number of the station that is forwarded to you.
  Benefit: More control of your station, avoids forgotten forwarding.
  
  
• Called Party Control
  Enhances Malicious Call Trace by maintaining a call connection until the station that has "control" hangs up, providing an opportunity to trace the call even if the caller has hung up.
  Benefit: Better opportunity to successfully trace a malicious call.
  
  
• M2216ACD Set Voice Parameters
  Allows the system administrator to increase the maximum volume level on ACD telephones without impacting the other telephones on the system.
  Benefit: Improved sound quality for noisy environments.
  
  
• Meridian Mail Password Suppression
  Blocks display of the Meridian Mail password when entering on a telephone. Requires Meridian Mail Release 11 Software.
  Benefit: Improved security.

Expanded Networking Capabilities

• E.164/ESN Numbering Plan Expansion
  Increases the maximum number of digits allowed in the international numbering plan from 12 to 15. Though the Meridian 1 can currently support dialing the increased number of digits, this feature will expand the call screening capability and many number storage areas in the system where more than 15 digits are required like maximum autodial digits and call forward digits.
  Benefit: Supports expansion of new services in an increasingly globalized telecommunications network.
  
  
• Trunk to Trunk Connection
  Allows the connection of two outgoing external calls without staying on the call. Supports telemarketing and predictive dialing applications where an outgoing external call needs to be transferred to a second external number for processing. Configured on a customer basis.
  Benefit: More efficient telemarketing and predictive dialing.
  
  
• Call Park & Page, Network Wide
  Extends Call Park and Call Page capabilities across a network. Calls can be parked onto a telephone or System Park DN at a remote Meridian 1 location; allows a party outside of the Meridian 1 system where call is parked to retrieve a parked call by dialing the System Park DN through a DID or ESN dialing. Allows access to paging facilities at remote locations.
  Benefit: Improved reachability and more fully featured network attendant services.
  
  
• Virtual Network Services (VNS) Expansion
  Allows up to 4000 non-consecutive virtual DNs to be configured for additional connections between Meridian 1 systems.
  Benefit: More connections between system when using VNS.
  
  
• ISDN Q.Sig Compatibility
  Introduces to North America an ISDN Primary Rate Interface standard for connecting multiple vendors' PBX systems. Introductory features include Basic Call Services, Calling Line Identification presentation and restriction and Name Display Services.
  Benefit: Increased functionality in a multi-vendor environment.
  
  
• ISDN CLID Enhancements
  Expands ISDN Calling Line Identification (CLID) ability to support multiple area codes (NPAs), central office codes (NXXs), Home Location Codes (HLOCs) and Local Steering Codes (LSCs). Allows virtually any number to be programmed against any DN key; allows any Listed Directory Number (LDN)/Departmental LDN to be used on a per DN key per set basis; and supports the flexibility of using 2-3 or 5-7 digit DNs.
  Benefit: More flexibility in configuring ISDN applications.
  
  
• ACD Queue Call Restore
  Rebuilds an ACD queue after a system initialization. Saves a section of non-volatile memory to store the information. Rebuilds queue as new calls if INIT occurs.
  Benefit: Saves calls. Keeps customers in queue happy.
  
  
• Call Forward/Break-In/Hunt Internal & External Network Wide
  Preserves the original status of a call as internal or external even if transferred throughout a network of systems. Ensures that the correct treatment is given to the call when presented to the final destination (e.g., internal or external ringing, forwarding, voice mail greeting).
  Benefit: Ensures appropriate ringing/forwarding/greeting is provided to the caller.
  
  
• Meridian Mail Trunk Access Restrictions
  Prevents an external call from being conferenced or transferred into the Meridian Mail system. For systems that have been programmed to prevent external access to the Meridian Mail system, this feature will take this precaution a step further and prevent transfers into the system. The attendant still has the authority to transfer authorized calls into the Meridian Mail system.
  Benefit: Improves system protection. Helps to deter toll abuse.
  
  
• CDR 100 Hour Call
  Keeps an accurate CDR record for calls that exceed 100 hours. Some data calls exceed 100 hours and the expansion will track these calls. This feature will add a field to the Global CDR record (when CDR NEW is selected in the system data block)
  Benefit: Improves system protection. Provides more accurate billing information.

  
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